Join to apply for the Senior Product Manager - SaaS 100% Remote role at MatomoContinue with Google Continue with GoogleJoin to apply for the Senior Product Manager - SaaS 100% Remote role at MatomoGet AI-powered advice on this job and more exclusive features.Continue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleHello — Help Shape the Future of Ethical AnalyticsMatomo is entering a bold new chapter — becoming enterprise-ready, deepening our leadership across key markets, and evolving how we connect with customers globally. We are seeking a hands-on, strategic Senior Product Manager to help lead this transformation.If you are passionate about solving real customer problems, driving privacy-first product innovation, and embedding human-centred design into everything you do, this is your opportunity.Please apply with english resume!About InnoCraft And Matomo At InnoCraft, we’re building a more ethical, privacy-first digital world. As the leading open-source web analytics platform, Matomo powers over 1 million websites and apps in 190+ countries, offering organisations the insights they need while maintaining full data ownership and user trust.We believe in openness, privacy, and transparency. Every month, our platform processes billions of data points — transforming complex information into intuitive, powerful reports that delight users. Matomo is available in 50+ languages and supported by a global, fully remote community with strong hubs in New Zealand, Europe, and Canada.We are proud to be:Privacy-Focused: Ethical analytics that prioritise user privacy and regulatory complianceOpen Source Driven: Transparent, community-powered innovation at the heart of everything we doGlobally Connected: A rich, multicultural environment where diverse perspectives drive better outcomesAbout The Role This is a strategic, customer-facing role focused on discovering and delivering high-impact solutions for our most complex enterprise users, partners, and community.Grounded in human-centred design and design thinking principles, you’ll bring structured creativity and deep empathy to solve real user problems — from discovery through delivery.You’ll collaborate closely with senior leaders, development teams, and Product Owners to shape Matomo’s enterprise roadmap, while spending time in the field connecting directly with decision-makers, users, and partners.You’ll champion the voice of the customer throughout the product lifecycle, using design thinking methodologies (empathise, define, ideate, prototype, test) to de-risk product decisions and build solutions people truly want and need.You’ll also sharpen our Ideal Customer Profile (ICP), ensuring features and workflows are built for the right users and deliver maximum value.At the same time, you'll help elevate our product management discipline — improving rituals, delivery practices, and product culture maturity.This role sits at the intersection of product innovation, customer engagement, localised go-to-market execution, and brand evangelism — requiring strong in-region presence and the ability to influence across time zones in an asynchronous, collaborative environment.About You Customer Champion: You’re obsessed with solving real customer problems through human-centred design and relentless empathy. From discovery to delivery, you're the voice of the userStrategic Thinker & Doer: You're as comfortable running design sprints and prototyping ideas as you are aligning roadmaps with OKRs. Big picture meets tactical execution—you're in the sweet spotPrivacy Evangelist: GDPR, ePrivacy, Privacy by Design—these aren't just buzzwords; they're your core values. You champion ethical analytics and know how to turn privacy into a product advantageCross-Functional Guru: Working seamlessly with Sales, Marketing, Engineering, and Customer Success teams across multiple time zones is your superpower. You’re a collaborative force that breaks down silosAnalytical Innovator: You balance intuition with data-driven decision-making, always validating your assumptions and measuring success. Evidence-backed proposals and measurable outcomes are your trademarkWhat You'll Lead and Execute Customer-Centric Product DiscoveryEngage directly with key enterprise customers across Europe to understand their full ecosystem — from procurement and compliance to workflows, integrations, and user outcomesApply human-centred design and design thinking to uncover unmet needs and pain pointsMap and prioritise buyer personas and user needs to influence product roadmaps and guide go-to-market alignmentRun co-creation workshops and design sprints to ideate and test solutions quicklyValidate hypotheses through continuous discovery, prototyping, and real-world feedbackHelp define and evolve Matomo’s Ideal Customer Profile (ICP) to align product strategy with high-value usersIn-Market GTM Localisation & Cross-Functional CollaborationPartner closely with Sales, Marketing, and Customer Success in key markets (Europe and North America) to co-develop localised launch strategies, messaging, and adoption plansTranslate regional findings into scalable enablement and product adoption strategiesProvide insights into local pain points, feature gaps, and regulatory concerns to ensure market fitStrategic Product LeadershipLead the end-to-end Enterprise product discovery funnel — from early ideas to validated solutionsCollaborate with the Head of Product and Product Committee to align product strategy with customer needs, regional regulations, and competitive landscapeBalance intuition and evidence using structured tools such as value sizing and cost-benefit assessmentsNavigate competing stakeholder inputs to drive prioritisation and alignmentDrive roadmap execution across development squads, ensuring impact, responsiveness, and measurable outcomesBalance open-source and enterprise customer needs to maintain a cohesive, scalable platform experienceAlign priorities, OKRs, and delivery rhythms across squads for consistent executionProduct and Brand EvangelismRepresent Matomo at key industry conferences, webinars, and eventsEngage with enterprise prospects, partners, and influencers to share Matomo’s vision and strategyAct as a public-facing thought leader bridging market needs with internal teamsBuild strong feedback loops between market signals and product planningRigorous Analysis & Evidence-Based Decision MakingConduct competitive and market research to identify differentiation opportunitiesDeliver evidence-backed proposals trusted by the Product Committee and stakeholdersDefine clear success metrics and ensure features deliver measurable value and ROIFoster Continuous ImprovementChampion a culture of experimentation, learning, and iteration across teamsEmbed design thinking into every stage of discovery and deliveryMentor Product Owners and Designers to elevate empathy-driven discovery practicesRaise product management standards — improving rituals, discovery, backlog management, and cross-functional collaborationProactively address UX and product design gaps by facilitating co-design workshops or coordinating external expertsEmbed structured prioritisation, hypothesis validation, and user research approachesBecome a Matomo ExpertDevelop deep product knowledge across Matomo’s architecture, capabilities, and value propositionStay ahead of evolving privacy and data protection laws (GDPR, ePrivacy) and embed compliance into the productTrack enterprise analytics trends to shape long-term product strategyKey Success Metrics Drive Monthly Recurring Revenue (MRR) and expansion revenue through enterprise feature adoptionDeliver high-impact features that increase customer value, revenue growth, and product differentiationImprove trial-to-customer conversion through better onboarding, activation, and early value deliveryBoost product adoption, retention, and reduce churn through user-centric designImprove Time to Value (TTV), Net Promoter Score (NPS), and Customer Satisfaction (CSAT)Increase roadmap delivery predictability and squad alignment on strategic goalsBalance discovery and delivery to validate user needs and reduce riskAlign product initiatives with OKRs — privacy-first design, localisation, enterprise readinessStrengthen collaboration across Product, Engineering, Marketing, Sales, and Customer SuccessAct as a brand and product evangelist to grow Matomo’s visibility and ethical leadershipMinimum Qualifications Business-level proficiency in English and German or French.7+ years of experience leading product management for complex B2B SaaS or data platformsHuman-Centred Design Expertise: Deep knowledge of design thinking principles applied to product developmentStrong Leadership & Mentorship: Track record of guiding cross-functional teams and mentoring product professionalsPrivacy-First Mindset: Experience embedding Privacy by Design principles; strong knowledge of GDPR and ePrivacyExceptional Communication: Outstanding storytelling and communication skills for both technical and non-technical audiencesCollaborative & Empathetic: Passionate about building transparent, user-first experiences with strong empathyRemote Work Experience: Skilled in remote, distributed teams across multiple time zones, using Jira, Confluence, ProductBoard, Miro, or similar toolsCustomer-to-Tech Bridge: Proven ability to translate customer needs into technical executionEducation: Degree in Computer Science, Economics, Design, Business, or a related field, or equivalent professional experienceBenefits Competitive Salary Package(based on experience)Fully remote and flexible work environmentGenerous paid leave and holiday policiesProfessional development and leadership growth opportunitiesCo-working space paid for and/or work from homeHome office equipment suppliedFlexible hoursA huge “playground” to grow your skill setVolunteering Day: Empower Your ImpactBereavement Leave for Pets: Compassion Beyond BoundariesTraining OpportunitiesMental Health Support ServicesLocation 100% Remote work positionMust be Located in France or GermanyThe role will require 1-2 hours per week of meetings outside regular EU office hours with flexibility to arrange around your personal commitmentsDiversity and Inclusion At Matomo, we celebrate the things that make you, _you_. We are an inclusive employer and do not discriminate against any employee or applicant because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, or disability.We actively seek diversity in our workplace and embrace individuals with unique backgrounds, perspectives, and abilities.Come join our growing team and help build a safer, privacy-first web!Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionProduct Management and MarketingIndustriesTechnology, Information and InternetReferrals increase your chances of interviewing at Matomo by 2xSign in to set job alerts for “Senior Product Manager” roles.Continue with Google Continue with GoogleContinue with Google Continue with GoogleBusiness Analyst (m/f/d) - Investment Data ManagementLead/Principal Product Manager - SaaS (all genders)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr