Job Description
We are on the lookout for a Group Product Manager - (Logistics, Routing & Dispatch Optimization) to lead our Routing & Dispatch Optimization domain. In this role, you’ll guide a group of four Product Managers, each owning a critical part of our routing and dispatch ecosystem. Together, you’ll shape how our optimization systems evolve and scale across markets and use cases.
In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.
Routing and dispatching are core to how Delivery Hero operates at scale. Every day, our logistics platform connects vendors, riders, and customers across multiple verticals such as food and groceries — making thousands of real-time decisions to balance speed, cost, and reliability.
This role is a great fit for someone who enjoys working on complex, technical problem spaces, collaborating closely with engineers and data scientists, and leading experienced PMs — even if the work isn’t always customer-facing.
1. Own the overall product direction and priorities for routing and dispatch optimization.
2. Lead, support, and develop four Product Managers working across routing operations, dispatch intelligence, adaptive dispatching, and optimization guardrails.
3. Create alignment across teams while giving individual PMs the autonomy to own their problem spaces. Help teams make thoughtful trade-offs between delivery time, cost efficiency, rider experience, and system reliability.
4. Guide how new routing and dispatch capabilities are rolled out safely across markets, including experimentation and guardrails.
5. Work closely with engineering, data science, and operations partners to align on goals and execution.
6. Act as the main product contact for senior stakeholders, including Tech M2s, data leads, and operations teams. Communicate progress, impact, and risks clearly to Director and VP-level stakeholders.
Qualifications
7. 8+ years of experience in experience in product management and 4+ years of experience as a people manager
8. Previous experience in conceptualizing B2B product solutions, engaging with business and/or strong regional stakeholders
9. Track record of successfully launching and constantly improving B2B products
10. Experience in managing a diverse set of stakeholders from around the world
11. Ability to balance customer needs with business priorities and a mindset for data-driven decision making
12. Strong written and verbal communication skills; ability to explain complex concepts in simple words