Project Manager - Service Excellence, Demand Management & Operational Tools (m/f/d) Stuttgart, DE, 70565 Key Area: Project & Process Management Level of Experience: Mid Level Employment Type: Permanent Contract Full Time / Part Time / Flexible: Full Time Weekly Hours: 40 Remote Working: Hybrid Your Responsibilities As project leader, you lead and manage international projects from strategy to execution across service excellence, demand management, and digital operational tools You drive digitalization roadmaps, IT solution rollouts, and change management initiatives Furthermore, you act as the vital link between business and IT-gathering requirements, defining user stories, and steering alignment across functions You develop and manage business cases, moderate workshops, and facilitate stakeholder engagement Additionally, you coordinate the sunsetting of legacy IT systems in line with architectural visions Lastly, you collaborate with cross-functional teams across countries and continents Your Profile Degree in IT, Business Informatics, Engineering, Economics, or a related field Proven experience in project management, demand management, and process optimization Skilled in managing complex IT roll-outs and leading cross-functional teams Familiarity with project management methodologies (Agile, Waterfall) Experienced in developing digital tools and platforms for service execution-background in field service or industrial inspection is a plus Excellent communicator and facilitator with strong stakeholder management skills Fluent in English (mandatory); German and/or French is a strong advantage. Strong international and cross-cultural awareness What we offer Attractive salary, variable bonus 30 days vacation Flexible, mobile working Internal training and qualification options Events such as ski cup, motorcycle meeting or Christmas party Other great benefits: company pension, job bike leasing, job ticket/transportation costs, employee discounts, canteen with food subsidies, internal company health management, parking spaces, and much more About DEKRA DEKRA has been active in the field of safety for almost 100 years and ensures safety on the road, at work, and at home. As one of the world’s leading expert organizations, the company currently employs around 49,000 people in 60 countries on 5 continents. With qualified and independent expert services, they work to achieve the company's vision that DEKRA will be the global partner for a safe, secure, and sustainable world. #J-18808-Ljbffr