Stellenbeschreibung
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We are looking for a part-time insurance expert to join our team. In this role, you will be responsible for handling claims related to transport, storage, and damage in accordance with contractual agreements, internal and legal regulations.
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Your key responsibilities will include:
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* Schadenbearbeitung: You will analyze claims and provide solutions based on contracts, internal policies, and laws.
* Kundenbetreuung: You will professionally manage customer relationships and provide expert advice in case of damage or disputes.
* Kommunikation: You will communicate independently with insurance companies, experts, and transport companies.
* Schadenprävention: You will conduct analyses and provide information to optimize processes and prevent damage.
* Videorechte und Kundenstatistiken: You will be responsible for reviewing video evidence and maintaining customer statistics and KPIs.
Besondere Anforderungen
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To succeed in this role, you should have:
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* eine abgeschlossene Ausbildung zum Versicherungskaufmann (m/w/d) oder Kaufmann (m/w/d) für Spedition- und Logistikdienstleistung
* idealweise einschlägige Berufserfahrung im versicherungstechnischen oder speditionellen Bereich
* sicheres Auftreten und Teamfähigkeit
* Lösungskompetenzen und Kommunikationsgeschick
Vorteile
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You can expect regular salary increases, holidays and Christmas bonuses, bike leasing, occupational pension provision and capital-forming benefits.
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We also offer the opportunity for personal and professional development, and your input in shaping the future of our location.
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Modern work equipment, mobile work, discounted meals and numerous team events complete our package.