EPAM is looking for a
Senior Account Manager
with expertise in IT and software engineering services to join our team in Germany.
In this role, you will collaborate with best-in-class engineering, digital innovation and design teams who will support you in shaping product vision and delivering impactful results for our clients.
As a Senior Account Manager, you will play a pivotal role in driving the success of key accounts with a focus on
commercial management, business development and delivery governance
.
Responsibilities
* Act as a trusted advisor, providing clients with insights into the latest technology trends to support their strategic goals
* Collaborate with cross-functional teams to deliver technology-driven transformation projects across various industries
* Identify, generate and assess new business opportunities with support from sales and pre-sales teams, create compelling proposals and presentations, establish senior relationships and help close deals
* Shape and scope IT engagements, establish optimal operating models and project team structures, own transitions from sales to delivery and ensure seamless execution
* Stay informed on emerging industry trends, unique market challenges and opportunities to guide clients through business and digital transformation
* Build and maintain strong senior-level relationships with clients, external partners and internal teams to drive growth and long-term partnerships
* Align with business unit goals to support revenue and profitability targets
* Oversee contract negotiations and manage pipeline forecasting to ensure predictable delivery and revenue flow
* Drive account planning activities to identify growth opportunities and define strategic initiatives with clients
* Support and mentor junior account managers and delivery teams to build a culture of client-centricity and operational excellence
Requirements
* Proven track record in roles such as client engagement management, delivery partner, client partner or account management for software engineering and digital transformation services
* Demonstrated success managing client engagements in dynamic environments, ensuring projects meet expectations and deliver measurable value
* Strong understanding and hands-on experience with IT services delivery, working closely with engineering and design teams
* Background working with clients in automotive or manufacturing sectors is an advantage
* Experience managing client expectations across delivery and commercial topics with confidence and professionalism
* Strong problem-solving and creative-thinking abilities with a consulting mindset
* Entrepreneurial spirit with experience in P&L ownership and driving business growth through add-on sales and close client management
* Ability to engage with and earn credibility from senior executives, influencing decision-making processes
* Ability to speak German & English to a fully fluent level is mandatory for this role
We offer
* 30 days holiday per annum
* Company Pension Scheme
* Regular performance assessments
* Fitness-First Black Membership
* bitkom - Corporate Benefits
* Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
* Unlimited access to LinkedIn learning solutions
* Friendly and enjoyable working team
* Regular corporate and social events
* Flexible and remote working opportunities
* Award-winning workplace: Recognized by Kununu (Top Company 2022–2025), Glassdoor (Best Places to Work 2023–2024) and the NewWork Business Award 2025 for outstanding culture, innovation and employee satisfaction
* *All benefits and perks are subject to certain eligibility requirements