Effective team leaders are the backbone of any successful organization. As an Operations Manager, you will play a pivotal role in driving operational excellence and ensuring seamless delivery of orders to customers.
About this Role:
This key position involves bringing teams together to push for safety, quality, and productivity across sites. You'll lead other managers and create strategic plans that help your teams meet targets.
Your primary focus will be on driving operational excellence to create a sustainable future.
Key responsibilities include managing and developing a team of Area Managers, leading operational teams, analyzing shift performance, and collaborating with support teams to enhance site performance.
* Manage and develop a team of Area Managers
* Lead operational teams, address issues, and positively impact site performance
* Analyze shift performance against relevant business objectives and implement actions to improve operational efficiency
About the Team:
We specialize in heavy items like furniture and large home appliances. Our team oversees the entire service from supply chain fulfillment to delivery and returns.
We prioritize customer satisfaction, delivering large items, unpacking, assembling, and installing them, and removing old items where needed.
We have ambitious plans to expand our specialist fulfillment centers and delivery stations across the UK and Europe.
Our team consists of professionals from operations, supply chain, business intelligence, and programme management, all playing critical roles in growing this part of the business.
BASIC QUALIFICATIONS:
* Degree (Bachelor, Master)
* Relevant experience in people and stakeholder management
* Advanced proficiency in the local language
* Experience using data or anecdotal evidence to influence business decisions
PREFERRED QUALIFICATIONS:
* Experience in Lean, Six Sigma, and Kaizen techniques
* Experience in similar logistical working environments
* Experience working with MS Office suite (Word, Excel, Outlook) in a professional environment