Your job Product Strategy & Roadmap: Shape and execute the product vision for our analytics and reporting suite, helping marketing and customer care teams turn data into action. Focus on delivering value through actionable insights that align with Facelift’s strategy. Customer Research: Uncover what really drives decision-making for our users. Run interviews, analyze workflows, and study usage data to ensure our analytics tools solve real problems and deliver real value. Data-Driven Experience Design : Work closely with engineering, UX, and data science to create intuitive dashboards, benchmarks, automated reports, and smart visualizations that make insights clear and actionable. AI-Augmented Insights : Explore how AI, ML, and LLMs can support users with predictive analytics, automated summaries, and anomaly detection—focusing on simplicity and impact over complexity. Pattern Detection & Data Curiosity : Collaborate with your team to identify patterns, trends, and opportunities hidden in the data. Your curiosity drives you to dig deeper and help customers do the same. Cross-Functional Leadership : Align engineering, design, sales, and customer success around clear product goals, KPIs, and a shared vision of what meaningful analytics look like. Market & Competitive Intelligence : Stay on top of analytics trends, martech best practices, and new AI capabilities to keep our solutions one step ahead. That makes you a perfect fit for us: Naturally Curious About Data : You love digging into data, spotting patterns, and working with your team to uncover the stories numbers can tell. Customer-Focused : You know how to translate customer needs into features that drive adoption, satisfaction, and business impact. Simplifier of Complexit : You have a passion for creating clean, intuitive experiences that make analytics accessible—even for non-experts. AI & Data-Literate : You’re excited about the possibilities at the intersection of AI and analytics, and you know how to turn cutting-edge tech into practical features. Outcome-Driven : You focus on measurable impact and aren’t afraid to experiment, learn, and iterate quickly. What sets us apart At our company, you’ll be a valued member of the team and lay the foundation for a successful career – all while learning from our in-house experts. Whether you prefer working from our modern office in the heart of Hamburg, from home, or wherever you feel most productive: we offer a hybrid and flexible work model. You'll spend three days in the office and two days working remotely. You’ll also have the opportunity to work from abroad and even take a sabbatical if you wish. From day one, you’ll receive modern hardware and take part in an intensive onboarding program, enabling you to contribute your ideas in cross-functional project teams right away. Your personal and professional development matters to us. You’ll benefit from an attractive salary, 30 days of vacation, and regular feedback and development sessions tailored to your individual strengths. Our Engagement Squad makes sure you’re well taken care of in the office, and your health is supported through regular check-ups and vaccinations. Plus, our Corporate Benefits Program gives you access to exclusive discounts from well-known brands and shops. And of course – though it almost goes without saying – we provide great coffee, cold drinks, and a company pension plan. About us Facelift is a leading provider of AI-based technologies for social media marketing. Headquartered in Hamburg and with another location in Paris, more than 150 employees work every day to make social media processes more efficient, data-driven and automated for companies with the help of AI. Facelift supports more than 2,000 customers worldwide, is an official Meta Business and Instagram partner and is part of the martech company Entirely of the DuMont Media Group.