Quality Assurance Tester for IVR and Chatbot Voice BotQuality Assurance Tester for IVR and Chatbot Voice BotDirect message the job poster from Manning Global AGOur client, a leading multinational information technology services company is recruiting for a Quality Assurance Tester for IVR and Chatbot Voice Bot to join their business in Germany.Position Title:Quality Assurance Tester for IVR and Chatbot Voice BotPosition Type:PermanentStart Date:ASAPWe are seeking a Quality Assurance Tester to join our IVR and Chatbot Voice Bot development team.The ideal candidate will be responsible together with the other testers of the team for ensuring the quality and performance of our voice and chatbot solutions by conducting thorough testing and validation processes.Key Responsibilities:Develop and execute test plans, test cases, and test scripts for IVR and chatbot voice bot applications.Perform functional, regression, and performance testing to identify and document defects and inconsistencies.Collaborate with developers, product owners, and other stakeholders to understand requirements and provide feedback on testability and quality.Utilize automated testing tools such as Cyara, and Botium to enhance testing efficiency and coverage.Design and implementation of test automation strategies.Conduct root cause analysis of defects and work with the development team to resolve issues.Maintain detailed and accurate documentation of test results, defects, and testing progress.Qualifications:Proven experience in software testing, preferably with a focus on IVR and chatbot voice bot applications.Strong understanding of software testing methodologies, tools, and processes.Experience with automated testing tools such as Selenium, Cyara, and BotiumExcellent analytical and problem-solving skills.Strong communication and collaboration abilities.Fluency in German, both written and spoken, is essential (minimum B1 Level).Attention to detail and a commitment to delivering high-quality results.Preferred Qualifications:Experience with Agile/Scrum development methodologies.Knowledge of voice recognition technologies (STT) and natural language processing (NLP).Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesTechnology, Information and Media and IT Services and IT ConsultingReferrals increase your chances of interviewing at Manning Global AG by 2xSign in to set job alerts for “Quality Assurance Tester” roles.QA Engineer - Mobile Games (all genders)Senior Quality/Product Assurance Engineer (m/f/d)Working Student Software Tester (QA) (all genders)Quality Assurance Engineer (m/f/d) - for Electron Microscopes/Semiconductor IndustryQuality Assurance Automation Engineer (m/f/d) | Series-B EdTech StartupSoftware-Tester/-in / QS Spezialist/-in (all genders)Software Problem Analyst / Senior Tester (mwd)Software Problem Analyst / Senior Tester | Videosysteme | Inhouse, bis ca. 85.000 € (mwd)Werkstudent (m/w/d) Software-Tester – Ressourcenmanagement-Software (SharePoint / React)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr