Company Description
Delta, founded in 1971, and listed on the Taiwan Stock Exchange, is a global leader in switching power supplies and thermal management products with a thriving portfolio of IoT-based smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across 5 continents.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the Dow Jones Best-in-Class World Index (formerly the DJSI World Index of Dow Jones Sustainability™ Indices) for 14 consecutive years. Delta has also won CDP with double A List for 4 times for its substantial contribution to climate change and water security issues and has been named Supplier Engagement Leader for its continuous development of a sustainable value chain for 7 consecutive years.
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Job Description
We are looking for a Quality Manager that will be responsible of Quality Management for customers with Headquarters in EMEA of AC Charging Solutions Product Range. You will manage internal and external stakeholders, increasing customer satisfaction and reducing risks related to quality.
Main responsibilities and task
1. Manage Quality Management of returned parts
2. Manage vendors, contractors, and internal stakeholders
3. Frequent communication with customers
4. Track progress, risks, and costs; provide regular status reports
5. Review, write and adapt 8D reports
6. Manage documentation
7. Support root cause analysis
8. Logistic support to ensure proper RMA process
Qualifications
9. At least 3 years experience in quality, preferably in the automotive industry
10. Technical degree (industrial engineering, electronic engineering, material engineering etc.) and experiences highly desirable
11. Strong organizational, problem-solving, and communication skills
12. Familiarity with quality management tools and methodologies.
13. Customer-focused mindset with the ability to perform under pressure and meet business deadlines & targets
14. German, English and Mandarin language skills required
15. Positive spirit and attitude with implementation skills
16. Structured and well organized with high level of business ethics
17. Excellent communicator both internally and externally
18. Willingness to travel occasionally also to Asia