Employment Status:
Regular
Time Type:
Full time
BUILDING A WORLD CLASS TEAM STARTS WITH YOU
At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Job Summary:
For our further expansion of our Sales Team we are looking for a
Customer Care Specialist - Industrial (m/f/d)
These are your tasks:
1. Support of the sales process and customer service for national as well as international existing customers in the testing, inspection and certification (TIC) area
2. Independent processing of customer inquiries incl. preparation of proposals and tracking of open quotations until receipt of order
3. Recording and maintaining accurate and complete customer master data in the CRM system
4. Assist in achieving company goals and increasing revenues
5. Proactively market CSA's portfolio of services to existing customers in collaboration with the marketing team
6. Occasional client/trade show visits and involvement in client events
We expect:
7. Completed commercial or technical vocational training, technical business management or completed studies in the field of marketing/sales or comparable
8. 2-5 years of relevant work experience desirable
9. Knowledge of Salesforce and Workday is an advantage
10. Knowledge of the testing and certification industry is an advantage
11. Very good customer service skills, high service orientation and communication skills
12. Detail orientation and ability to handle multiple tasks/projects simultaneously
13. Independent and result-oriented way of working
What we offer:
14. An interesting and varied job in the sales area to support the continuous growth of CSA Group
15. Function as internal sales and customer contact for all commercial-related topics
16. Fitness & Health Program for a relaxed balance to the daily work routine
17. Company pension plan
18. Permanent contract
19. Generous company benefit package
20. Flexible working within core working hours
21. Wellness Reimbursement
22. Access to Health & Wellbeing Resources
PLEASE NOTE :
23. For the UK CCS Position you must have the right to work in the UK. We are unable to offer Skilled Worker Visa sponsorship for this role.