The role holder demonstrates core skills, knowledge, and competence in allrole requirements, and is improving capability and proficiency Is technically trained for “Standard” jobs but may not have put all training intopractice and is exposed to “complex” jobs with supervision Requires further support, development and supervision to meet targets andcomplete new or unfamiliar tasks Responds effectively by understanding and listening to customer needs todeliver great service Finds appropriate opportunities to present and sell Value Added Products andServices (VAPS) Understands company policies and procedures and complies with them Understands and works towards branch and personal KPIs Maintains tools and related kit in good condition JBRP1_DE