Description
With strong European roots and a global network – designed as an agile working environment, custom-made to encourage innovation, collaboration, and productivity in a modern high-tech atmosphere.
As part of the Global Technology Infrastructure (GTI) - End User Computing Division, the Workplace Desk and Peripherals Team manages the overall desk layouts and associated hardware and software offerings for all Deutsche Bank employees across Investment, Private, and Retail Banking divisions globally. The Desk product portfolio includes displays, headsets, speakerphones, webcams, keyboards, mice, as well as additional division specific peripherals, with strong focus on retail and branch businesses.
This role is critical in ensuring our employees have the best tools to enhance productivity and user experience. The successful candidate will be responsible for product lifecycle management, vendor relationships, and aligning solutions with Deutsche Bank's strategic technology goals.
The ideal candidate is a motivated Product Manager with 5+ years of experience, who will join a global team of experts that design, develop, and deliver the overall Workplace solution for Deutsche Bank.
Key Responsibilities
1. Product Strategy and Roadmap: Develop and execute comprehensive product strategies, ensuring alignment with the bank's technology roadmap; manage the entire product lifecycle from selection, procurement, deployment, support, and end-of-life; conduct market research and stay informed on industry trends to drive innovation and product improvements; work closely with Private Bank IT contacts, End User Computing Lead Architects on new technologies and perform Proof of Concept evaluations with documented findings
2. Product Development: Translate business criteria into relevant requests in JIRA for engineering and test teams; prioritize requests efficiently and communicate status updates as the primary point of contact for internal clients; regularly review engineering test plans to ensure quality and improve engineering testing capabilities
3. Stakeholder and Vendor Management: Collaborate with internal IT and business stakeholders across regions to gather requirements and feedback for continuous product enhancement; build and maintain strong relationships with vendors and suppliers to ensure high-quality and cost-effective product selection; monitor delivery timelines for service-related hardware and follow up on issues with vendors; ensure compliance with SDLC, security, audit, and vendor management processes within the bank
4. User Experience and Support: Advocate for the end user experience by leading testing groups and gathering feedback to drive product improvements; partner with IT Operations teams to address product-related issues and ensure timely and effective solutions for end users
5. Communication and Documentation: Provide regular progress reports on product sets to stakeholders and management; create and maintain documentation for end users and support teams; communicate product updates and changes effectively to all stakeholders; maintain a Risk and Issues register to track items that could delay or stop service delivery
Skills & Qualifications
6. 5+ years of professional experience in product or project management, preferably within the banking or financial services industry as well as proven experience in vendor management
7. Strong understanding of end-user computing peripherals, including headsets, speakerphones, webcams, displays, keyboards, and mice, as well as ID card scanners, PIN input devices, other USB devices
8. Solid understanding of infrastructure and platform components, including Windows Desktop, Windows Build Configurations, Wireless Voice and Data Technologies, Networks, and Security
9. Experience with tooling across the SDLC, including JIRA, ServiceNow, Confluence, and O365/SharePoint
10. Excellent analytical, organizational, and problem-solving skills as well as strong communication and interpersonal skills, with the ability to work effectively with diverse teams
11. Ability to work in a fast-paced environment and manage multiple priorities as well as proactive working style with the ability to show initiative
12. Proficient in English, both written and verbal, as you will be part of a global team
What we offer
We provide you with a comprehensive portfolio of benefits and offerings to support both, your private and professional needs.
13. Emotionally and mentally balanced
A positive mind helps us master the challenges of everyday life – both professionally and privately. We offer consultation in difficult life situations as well as mental health awareness trainings.
14. Physically thriving
We support you in staying physically fit through an offering to maintain personal health and a professional environment. You can benefit from health check-ups; vaccination drives as well as advice on healthy living and nutrition.
15. Socially connected
Networking opens up new perspectives, helps us thrive professionally and personally as well as strengthens our self-confidence and well-being. You can benefit from PME family service, FitnessCenter Job, flexible working (e.g parttime, hybrid working, job tandem) as well as an extensive culture of diversity, equity and inclusion.
16. Financially secure
We provide you with financial security not only during your active career but also for the future. You can benefit from offerings such as pension plans, banking services, company bicycle or “Deutschlandticket”.
This job is available in full and parttime.
In case of any recruitment related questions, please get in touch with Michaela Peschke.
Contact Michaela Peschke: +49 (0) 69-910-43951
We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.