Some details about your department Client facing role, responsible for building a strong relationship with assigned clients backed on an excellent execution and a strong capacity to understand the client’s business and digital environment Client Success Managers are expected to strategically grow accounts by building strong relationships and asking the right questions during weekly client meetings. What we’d like you to do Manage a portfolio of key customers, ensuring their satisfaction and loyalty. Identify and develop new business opportunities. Develop and execute customized growth plans for each client. Monitor compliance with established sales targets and KPI’s. Ensure effective and transparent communication with customers. Coordinate internal resources required for project delivery. Perform financial and administrative follow-up of assigned accounts.