About the Role
Uber Eats is seeking a motivated and results-driven Account Manager (m/f/d) to join our expanding team in Northrine-Westphalia. In this role, youll play a pivotal part in shaping the success of our restaurant partners across Germany, fostering high-impact relationships and driving business growth on the Uber Eats platform.
If youre passionate about the food industry, excel at building strategic partnerships, and thrive in a fast-paced environment, we want to hear from you.
What Youll Do
As an Account Manager (m/f/d), youll serve as the primary point of contact for a portfolio of our most valued restaura
* Strategic Account Growth: Managehigh-value partners to retain and grow their business, identifying sales opportunities through product adoption and location expansion
* Maximizing Potential and prioritze: Proactively uncover and prioritize opportunities to unlock additional revenue for both our partners and Uber Eats
* Risk Mitigation & Retention: Identify potential partnership risks and work diligently to provide a premier experience, aiming for 100% account retention
* Partner Advocacy: Synthesize partner feedback into actionable insights to help inform our product and business roadmap
* Relationship Building: Cultivate long-term partnerships to position Uber Eats as the preferred delivery platform for your accounts
* Account Planning: Develop long-term growth and marketing plans through regular business reviews and data-driven analysis
What Youll Need
* Languages: Fluency in both German and English is required
* Professional Experience: 2+ years in B2B Sales, Account Management, or retail/food industry management
* Drivers license: Visit merchants onsite to build up a strong relationship. 90% of your merchants will be based in the Ruhrgebiet (Dortmund, Essen, Oberhausen usw.)
* Relationship Management: Skilled at navigating the customer lifecycle and building commitment with key stakeholders
* Soft Skills: A proactive self-starter with excellent communication, negotiation, and organizational skills
* Strategic Mindset: Strong analytical and problem-solving abilities to drive partner growth
* Drive: Results-oriented mindset with a dedication to hitting revenue and retention targets
* Technical Skills: Proficiency in Google Suite and CRM systems (Salesforce is a significant plus)
We offer
* 32 vacation days per year
* Monthly Uber voucher
* 17% Uber discount
* Quarterly wellbeing voucher
* 17 hours mental health sessions with licensed professionals
* 20 working days "work from anywhere”