We are looking for an Account Manage r to join our Client Services team in Berlin .
YOUR MISSION:
* Manage a range of exciting strategic and creative campaigns, creating water-tight timelines and financial trackers, ensuring all projects are delivered on-time, within scope and within budget
* Liaise between clients and internal teams to communicate key deadlines, financials, and approvals processes - always with a professional and friendly tone of voice
* Collaborate with creative, strategy, production, talent, sales, media, editorial and more teams across the Highsnobiety+ agency, wider company and global counterparts, as well as managing and maintaining relationships with 3rd party vendors/suppliers if needed
* Build relationships with clients throughout each project to strengthen the work, retain business and spot opportunities for future work together
* Foresee challenges or obstacles and take action to minimise impact
* Own your own projects and also be able to collaborate closely with Senior Managers/Directors on larger accounts
* Analyse project outcomes and client feedback to identify areas for improvement and implement changes as necessary
* Work closely within your team and wider agency to contribute to improving workflows and processes
* Support the development of other team members by sharing skills, knowledge, and constructive feedback, creating a strong culture of mentorship and collaboration within the team
* Contribute and protect Highsnobiety’s cultural values, by maintaining an inclusive work environment
YOUR SKILLS:
* 3-4 years of Project/Client Management experience in the creative/ marketing / brand / advertising industry
* Strong organisational skills and problem-solving skills
* An understanding of or appetite to learn more about core creative processes, from strategy and content production, to event production, graphic design, media placements and talent/influencer casting
* Strong communication and interpersonal skills
* Excellent verbal and written communication skills in English (mandatory)
* Comfortable managing priorities on multiple projects, while staying solutions-oriented focused when timelines are tight.
* Understanding of the Highsnobiety aesthetic and readership
WHAT WE OFFER:
* A bright and spacious design office, which reflects our brand and focuses on employee well-being and sustainability, located close to U Kurfüstenstrasse
* The opportunity to shape the company and help build a global brand in a motivating, international and diverse work atmosphere
* High degree of responsibility, creativity, originality, independence and creative autonomy
* We are constantly prioritizing attention on DEIB with internal trainings, workshops, parent friendly policies and our Employee Resource Groups (HighPower, HighPride, HighDreams & HighCulture)
* 2 extra days off globally for all employees on International Women's Day and Juneteenth
* Flexible hybrid working policy, dog friendly office, and remote international working benefit
* Access to visa support for employees relocating to Germany if needed
* Attractive employee benefits (e.g. performance based bonus, ClassPass, OpenUp, bike leasing, sabbatical option)
We’re looking forward to hearing from you!!
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Highsnobiety is a global community of independent-minded creatives & professionals: Every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, or genetic information. So if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.