Job Description
We are on the lookout for a Product Manager to join our Fintech team responsible for building world-class payment platforms, processing millions of transactions globally. With this platform, Delivery Hero provides payment solutions for customers, riders, and for our family of brands worldwide. The position will be based in our incredible Hero Hub in the heart of Berlin.
As a Product Manager in the Payment Orchestration domain, within Payments Tribe, you will be responsible for bringing key Payments products to market via Delivery Hero's regional platforms. You will create a clear understanding of platform needs as you translate these into products that bring value globally. You will own the definition of your product roadmap, the delivery of your products and the communication with a diverse and compelling global stakeholder group.
Your Mission
1. Own a defined problem area within our payments platform, with a focus on improving outcomes like payment success, cost, reliability.
2. Shape the product roadmap for your area, turning business needs and technical constraints into clear, actionable priorities.
3. Use data and analytics to understand where things break, what users struggle with, and where improvements will have the biggest impact.
4. Work closely with engineering to design and deliver payment orchestration and platform improvements.
5. Collaborate with regional teams to understand local needs and ensure solutions work across markets.
6. Support launches, monitor performance, and iterate based on real-world results.
7. Learn from production incidents, and help turn them into long-term product improvements rather than one-off fixes.
Be part of building the financial backbone of Delivery Hero. You’ll develop products that empower millions of customers and merchants, from seamless payments to innovative financial solutions like wallets and credit. Your work will support our path to profitability by creating financial flexibility for users and enabling smooth transactions across our markets.
Qualifications
8. 5+ years of product management experience, with ownership of business outcomes in complex product or platform environments.
9. Experience in payments, fintech, or integrations with external payment providers.
10. Experience using data and analytics to identify problems, define hypotheses, validate opportunities, prioritize work, and measure impact on key metrics.
11. Comfort working with engineers on technical topics like APIs and system behavior, testing, even if you’re not designing everything yourself.
12. The ability to break down ambiguous problems and move them forward step by step.
13. Excellent communication skills and the confidence to work with multiple stakeholders across teams and regions.
Nice to Have:
14. Experience with payment orchestration, routing, or multi-PSP environments.