All SAP locations in Germany: For example, Walldorf (close to Mannheim/Heidelberg), Ratingen (close to Dusseldorf) or Eschborn (close to Frankfurt) are possible.
What you’ll do:
As a Managing Partner (MP, f/m/d), you will act as the primary functional leader responsible for building deep, value-driven strategic relationships with one of SAP’s most important Chemical & Pharmaceutical customers.
You will develop an in-depth understanding of customer business needs and leverage a strong network within the SAP and partner ecosystem. By executing the Strategic Customer Program (SCP) Methodology, you will deliver unique value and a differentiated experience to drive your customer’s success.
You will:
* Drive deep, trusted relationships with your customers’ C-level executives and senior stakeholders, ensuring alignment between their business priorities and SAP’s solutions.
* Own the customer relationship – as account and thought leader – while orchestrating SAP and ecosystem experts to deliver measurable business outcomes.
* Define and co-create a strategic roadmap with the customer, focusing on achieving sustainable business outcomes and transformation.
* Lead the execution of the SAP Strategic Customer Program (SCP) in your account by orchestrating a cross-functional Extended Account Team, ensuring a unified, one-team approach to delivering exceptional customer experiences across all touchpoints.
* Develop a high-performing team culture based on collaboration, innovation, and continuous improvement within customer engagements, identifying new opportunities to create value and drive growth.
* Set up and facilitate multi-level governance frameworks that ensure alignment between SAP, its partners, and customer leadership to deliver business impact and value outcomes.
* Support the expansion of SAP’s footprint by leveraging all relevant SAP solutions and services, and relying on strong partnerships with system integrators, technology partners/hyperscalers, and strategy consulting firms to help customers succeed.
* Drive long-term sales success by focusing on cloud revenue growth, consumption & adoption and netbookings ensuring that sales targets are met or exceeded through strategic planning, business development and effective account management.
* Conduct Quarterly Business Reviews (QBRs) with key executives to assess Key Performance Indicators (KPIs), customer and SAP expectations, value realization, and future opportunities.
What you bring:
* Long-term professional working experience supporting and/or leading sales cycles and transformation projects in large accounts.
* Strong background in account leadership, industry knowledge, and business acumen, with the ability to translate customer challenges and goals into actionable strategic roadmaps.
* Proficiency in building robust executive relationships, earning trust, and establishing governance structures.
* Deep expertise in value-based selling practices and strategic decision-making.
* Solid general knowledge of SAP solutions, especially in the chemical & pharmaceutical/life science sector, strong communication skills, and proficiency in conducting Quarterly Business Reviews (QBRs).
* Proven track record of delivering tangible business results and consistent overachievement of set targets for net booking or cloud revenue growth through strategic planning, relationship management, and skillful sales execution.
* Excellent leadership skills to lead a large virtual (extended) account team and navigate customer challenges across all domains and across various cultures.
* Excellent communication skills on all organizational levels and fluent language skills in both English and German.
* Experience working with customers across diverse industries, with a strong focus on the chemical & pharmaceutical/life science sector. Skilled at delivering insights and best practices to help organizations innovate, optimize processes, and drive sustainable growth.
* Bachelor’s degree or equivalent required (MBA preferred).
* Knowledge of the SAP Business Suite and AI is an advantage.
Where you belong:
You will work alongside a diverse and experienced extended account team with expertise in various domains – including sales, value advisory, enterprise architecture, consulting, and customer success – to drive business results and deliver exceptional customer experience and value.
Your account team will consist of several dedicated team members as well as a large pool of shared resources. Furthermore, you will be supported by the Regional and Global Strategic Customer Program (SCP) teams who will provide enablement, go‑to‑market advice and expertise specific to SCP execution. These teams will support you and help you accelerate customer success and organizational growth.
Additionally, you will interact with and leverage resources from a significant pool of SAP’s partner ecosystem.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
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