We are on a mission to grow within our existing accounts while delivering measurable impact to our clients. Our goal is to drive strategic growth and position ourselves as trusted advisors — not just solution providers. Your mission: As an Account Manager, you will Increase revenue within existing accounts through: Expanding into new teams, business units, or geographies of current clients Identifying and executing cross-sell opportunities Serve as a trusted advisor, providing strategic insights and business outcomes Collaborate closely with Customer Success (CS) to leverage product usage, adoption, and satisfaction data Your responsibility: Must-Have: Proactive outbound approach & prospecting mindset Enterprise navigation skills — confidently identify and engage key decision-makers and economic buyers across functions and geographies Nice-to-Have: Proven upselling & cross-selling experience — success in selling additional modules, premium tiers, or adjacent solutions Advanced negotiation skills — ability to structure complex deals and manage procurement processes You'll be successful with these skills & experience: Must-Have: A “hunter” mentality — comfortable pursuing multiple prospects within target accounts over extended sales cycles Persistence and resilience — able to drive expansion deals that may take months to close Consultative selling skills — focusing on client outcomes rather than product features Strong relationship-building abilities to foster long-term trust Collaborative mindset — work hand-in-hand with Customer Success to drive strategic account growth Nice-to-Have: Strategic thinking — map large organizations, identify key stakeholders, and influence decision-making Prior SaaS experience in account expansion or cross-selling Analytical mindset — ability to interpret account health, usage metrics, and churn risks to identify growth opportunities What you get: Responsibility meets creativity: At nilo, you’ll actively shape the way we work and bring your ideas to life. Your growth, our support: Whether it's training, conferences, or coaching – we support your personal and professional development with an annual development budget. Mental strength with our nilo app: Enjoy free access to our nilo app for proactive and preventive mental health support – anytime you need it (incl. family support) Workation: Work remotely from anywhere in the EU for up to 90 days per year. Hybrid setup: Two in-office days keep us connected, the rest of the week is yours to shape. Stay active: Benefit from an Urban Sports Club membership at a discounted rate. Share in our success: Take part in our employee stock ownership program (VESOP). We’re team players: Look forward to regular team and company events. Dog-friendly office: Your four-legged friend is always welcome nilo embraces diversity. We strive to create an inclusive workplace where everyone feels welcome, psychologically and physically safe. All applicants will be considered for employment without regard to different ethnic/racial origins, age groups, religions/ideologies, sexual orientations, gender identities, abilities, socio-economic statuses, educational backgrounds, family arrangements and/or any other characteristic. We would like to encourage you to apply even if the technical requirements cannot be met 100%.