The Content Platform team collaborates closely with Marketing, Customer Service, Mobile Apps and the Booking funnel, to deliver optimal entry points into Flix's customer-facing digital ecosystem. We are responsible for all of Flix's homepages, Content Management System (CMS), demand-driven search engine landing pages, and an interactive map enabling users to explore Flix's destinations.
As part of our team, you will play a pivotal role in continuously enhancing and expanding the very first touchpoints most customers have with Flix—whether through a direct homepage visit or a city-specific landing page accessed via search. Your primary drivers will be customer exposure, engagement, and satisfaction.
To strengthen and guide our team, we are seeking a motivated Mid-Level Product Owner (m/f/d).
Our team is part of the Demand Division, Customer Experience Stream, and you will also become a member of the Customer Experience Product Owner community.
About the Role
* Lead the product vision for our Content Platform team, focusing on attracting and engaging the right customers at the right time with the right offering.
* Collaborate with cross-functional teams and stakeholders to define, design, implement, and optimize Flix's digital presence and customer journey, ensuring a seamless and engaging first-touch experience.
* Develop and maintain a deep understanding of our target users and their evolving needs, leveraging data and insights to inform product decisions.
* Drive the product strategy and empower the team to deliver measurable customer value, in line with Flix's strategic direction.
* Define the roadmap and continuously refine the product backlog to align with business objectives and customer needs.
* Formulate hypotheses and validate them through A/B testing and other data-driven methodologies.
* Make strategic product decisions grounded in analytics, customer feedback, and industry best practices.
* Contribute to the transformation of the Customer Experience stream into a high-performing, autonomous organization capable of generating quantifiable customer value.
About You
* At least 4 years of proven experience as a Product Owner or Product Manager
* Solid understanding of web development principles and digital product delivery.
* Strong communication, presentation, negotiation, and problem-solving skills.
* Analytical mindset, critical thinking, and the ability to make data-driven decisions.
* Flexible and adaptive to changing requirements and organizational priorities.
* Passion for working in an Agile environment, collaborating with the team to continuously improve processes and outcomes.
* Team player with empathy, intuition, and a growth mindset.
* Experience in a customer experience, digital product, or marketing environment is advantageous but not mandatory.
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!
What We Offer
* Travel perks : 12 free Flix vouchers + 12 discount vouchers for friends & family.
* Work from (M)Anywhere : Depending on your role, work from another location for up to 60 days per year.
* Hybrid work model : We are an office-first company, but we offer flexibility to balance work and life.
* Wellbeing support : Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
* Learning & Development : Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
* Mentoring Program : Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location, please check out this link: Locations - Flix Career
Why Join Flix?
At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable.
If you're looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey!