You are responsible to manage the successful implementation of company's products within the project plan and in accordance with the company's methodology and client's business objectives. You take the leadership in project planning, resourcing, progress reporting, project team management, troubleshooting and maintain the good customer relations. Your responsibilities Manage internal & external projects Project resources management Accountable for an accurate view on budgets and costs related to projects Liaise with Sales/Marketing regarding project info and projects in pipe Ability to accurately define projects and maintain the project within the defined scope Educate customers towards a change request culture when deviation in project scope Provide Sales/Team Leads and Service Manager with meaningful reporting on project progress Implement (and automate where possible) adequate KPIs to feed project reporting tools Take ownership and act independently on your duties Document technical projects according to company standards Your skills Prince 2, PMBOK or Agile methodology certified ITIL Foundation certified Strong customer service focus and interpersonal skills Fluent in English & French - German is an additional advantage Excellent verbal/written communication Good presentation and representative skills Strong analytical skills paired with advanced MS Office suite automation skills Stress resistant and able to work on multiple priorities/projects We offer The possibility to evolve on a permanent basis within a company in expansion, recognized for its professionalism in the quality of the delivered material as well as its first-class services and support to its customers. A competitive and attractive salary package along with extra-legal advantages. We will also show our appreciation of your contribution with continuous training; from computer-based training to a training program for different certifications; as well as a creative and enriching work environment. A professional team with a strong commitment to the company and an excellent team spirit. Trustteam Luxembourg: Pure Trust, pure IT Present on the Luxembourg market for 29 years, System Solutions becomes Trustteam Luxembourg, offering tailor-made 360° IT solutions for businesses. This merger underlines our vision of providing high-quality IT and cloud services, and gives our customers access to an even broader portfolio of services. Thanks to our local expertise and personalized approach, we put our customers' IT needs at the center and develop IT solutions that generate results. Our talented and committed team numbers over 750 employees in BeNeLux, France and Romania. Our employees are of paramount importance to the Group. Team spirit between the company's various departments, a willingness to introduce innovations, ambition and efficiency are some of our key corporate values, as they are essential to the success of our customers' projects. We have been voted “Best Workplace” for several years running by the Great Place to Work Institute.